Terms & Conditions
Last Updated: 13 August 2025
1. Introduction
Welcome to Cream Legal. By accessing or using our website, booking a consultation, or engaging our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
2. Definitions
– “We”, “Us”, “Our” refers to Cream Legal and its representatives.
– “You”, “Your” refers to the client, website visitor, or service user.
– “Services” refers to all legal, immigration, business support, and conveyancing services provided by Cream Legal.
3. Services Provided
Cream Legal provides professional legal support in the areas of immigration, business law, and conveyancing. Information on the website is provided for general purposes and does not constitute legal advice. Specific advice will only be provided once you engage our services formally.
4. Consultations & Bookings
4.1 All consultations must be booked via our Book a Consultation page, by email, or by phone.
4.2 Consultation fees are payable in advance by EFT to the banking details provided.
4.3 Proof of payment must be sent to accounts@creamcorp.co.za before your booking is confirmed.
4.4 If you choose to proceed with our services after the consultation, the consultation fee will be deducted from your service fee.
4.5 A free 10-minute initial consultation may be offered at our discretion.
5. Payments & Refunds
5.1 All payments must be made in South African Rand (ZAR) via EFT.
5.2 We do not accept cash deposits or credit card payments unless otherwise stated.
5.3 Consultation fees are non-refundable unless Cream Legal cancels the appointment.
5.4 For ongoing services, payment terms will be outlined in your engagement letter or service agreement.
6. Client Responsibilities
6.1 You must provide accurate and complete information when engaging our services.
6.2 You are responsible for ensuring that you meet all legal and procedural requirements for your matter.
6.3 Failure to provide required documents or information may delay or affect the outcome of your matter.
7. Confidentiality & Privacy
We respect your privacy and handle your personal information in accordance with our Privacy Policy and the Protection of Personal Information Act, 2013 (POPIA).
8. Intellectual Property
8.1 All website content, including text, images, and logos, is the property of Cream Legal and may not be copied, reproduced, or distributed without our written permission.
8.2 You may view and print pages for personal use only.
9. Disclaimer & Limitation of Liability
9.1 The information provided on this website is for general informational purposes only and should not be relied upon as legal advice.
9.2 Cream Legal will not be liable for any loss, damage, or costs arising from reliance on website content or delays in services caused by factors beyond our control.
10. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the exclusive jurisdiction of South African courts.
11. Changes to These Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on our website.
For questions about these Terms & Conditions, please contact us at:
Email: hello@creamcorp.co.za
Phone/WhatsApp: +27 76 115 6967